top of page

TERMS & CONDITIONS

Service Terms
1. Use of Services

By using Art Chandler’s website and services, you agree to use the website in a lawful and respectful manner. Misuse, unlawful activity, or harm caused to the website’s functionality is strictly prohibited.

 
2. Products and Services

Art Chandler offers a range of art and design services, including:

  • Canvas prints

  • Personalized caricatures

  • Vinyl graphics

  • Digital art and design for flyers, leaflets, business cards, advertisements, and more

We make every effort to accurately represent our products and services. However, slight variations in colors, textures, or other details may occur due to the nature of handmade and digital artwork.

 
3. Custom Orders

For custom designs or artwork, Clients are required to provide accurate and clear instructions during the ordering process. Art Chandler reserves the right to decline orders that are incomplete, vague, or outside the scope of our services.

 

4. Payment and Billing

All payments must be completed at the time of purchase. We use secure third-party payment systems to process transactions, and we do not store your payment information.

 

5. Shipping and Delivery

Delivery timelines for physical products will be communicated during the order process. Delays caused by couriers or external factors are beyond our control, but we will make every effort to keep you informed.

 

6. Refund and Cancellation Policy

Refunds or cancellations are subject to review and depend on the stage of production. Custom orders cannot be refunded once production has begun unless due to errors or issues caused by us.

 

7. Limitation of Liability

Art Chandler is not liable for any damages, loss, or inconvenience caused by using this website or our services, except where such liability cannot be excluded under applicable law.

​

f you have any questions about these Terms and Conditions or Service Terms, please contact us via email at info@artchandler.co.uk

Privacy Policy

At Art Chandler, accessible from artchandler.co.uk, one of our top priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our website, you consent to the practices described below.

If you have additional questions or require further information about our Privacy Policy, please feel free to contact us at info@artchandler.co.uk

 

Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order

  • Sign up for our newsletter

  • Submit an inquiry via email or contact form

This information may include:

  • Your name, email address, phone number, and shipping address

  • Payment information (processed securely through third-party services)

  • Any additional details relevant to your inquiry or order

We may also collect non-personal data such as browser type, IP address, and browsing behavior on our website to enhance user experience and improve site functionality.

 

How We Use Your Information

The information we collect is used to:

  1. Fulfill and process your orders, including custom designs and shipping.

  2. Respond to inquiries and provide customer support.

  3. Send updates related to your order, such as confirmation emails or delivery tracking.

  4. Notify you about new products, services, or promotions (only if you opt-in to receive such communications).

 

How We Protect Your Information

Art Chandler implements industry-standard measures to ensure your personal information is secure:

  • Data Encryption: All sensitive information, such as payment details, is encrypted during transmission.

  • Secure Payment Processing: Transactions are handled through trusted third-party payment processors, and we do not store payment details on our servers.

  • Restricted Access: Only authorized personnel have access to personal information provided through our website.

 

Third-Party Services

We may use trusted third-party services for payment processing, analytics, or marketing. These providers are obligated to maintain confidentiality and comply with privacy regulations. Art Chandler does not sell, trade, or share your personal information with third parties for marketing purposes.

 

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect non-personal data, such as site traffic patterns. You can disable cookies through your browser settings, although some features of the site may not function properly without them.

 

Your Privacy Rights

 

You have the right to:

  1. Access, update, or delete your personal information.

  2. Withdraw consent for marketing communications at any time.

  3. Contact us to inquire about how your data is stored and used.

To exercise any of these rights, please email us at info@artchandler.co.uk

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date at the top.

We are committed to maintaining your trust and ensuring the privacy and safety of your information. Thank you for choosing Art Chandler!

bottom of page